Terms and Privacy Policy
Welcome to Legacy Drop. By using our app, you agree to the following terms and conditions:
- The purpose of our app is to allow users to record and share heartfelt messages, life lessons, and valuable advice with their loved ones after they pass away. Our app is not intended to have any legal value in the estate and is only a messaging app that does not take precedence over the testament or lack thereof.
- You acknowledge that our app is solely for personal and non-commercial use, and that any messages or content shared through the app are for informational and entertainment purposes only.
- Our app is available for download on both iOS and Android devices. To use our app, you must complete the registration process and pay the subscription fees as outlined on our website.
- You agree to provide accurate and up-to-date information when registering for our app and to keep your account information and payment information secure and confidential.
- You acknowledge that the information and messages shared through our app are confidential and shall remain so. We will not share your information or messages with any third parties, except for our statistical uses or if required by law.
- You agree to use our app in accordance with all applicable laws, rules, and regulations, and to not use our app for any unlawful, fraudulent, or malicious purposes.
- We reserve the right to suspend or terminate your access to our app at any time and for any reason, without notice or liability.
- We may update or modify these terms and conditions at any time, and will notify you of any changes via the app or email.
Account Verification and Subscription Status:
In order to ensure the security and validity of user subscriptions, Legacy Drop implements an account verification process. Please note that the primary billing account associated with your Legacy Drop subscription needs to be verified to access all the features and services offered by the app.
If the account you have logged in with is not the designated primary billing account for your Legacy Drop subscription, it may not be immediately verifiable. In such cases, a warning message will appear, indicating that the current account logged in does not have verified subscription status.
To resolve this, we recommend the following steps:
- Verify Primary Billing Account: Ensure that the primary billing account for your Legacy Drop subscription is accurately linked to your login credentials. This can be done by accessing the account settings and confirming the designated billing account.
- Switch Account: If the current account logged in is not the primary billing account, kindly switch to the appropriate account associated with your subscription. This can typically be done within the app's settings or user profile section.
- Contact Support: If you encounter any issues or require assistance with the account verification process, please do not hesitate to reach out to our dedicated support team at support@legacydropapp.com. We are here to assist you and provide guidance through the verification steps.
At Legacy Drop, we prioritize the security and integrity of our users' subscriptions and ensure that only authorized accounts with verified subscription status can access the app's full functionality. This additional measure helps protect user data and ensures a seamless and secure user experience.
Please feel free to contact our support team if you have any questions or concerns regarding the account verification process or any other aspect of our app's services.
Privacy Policy
At Legacy Drop, we are committed to protecting your privacy and the confidentiality of your information. Here's what you need to know about our privacy practices:
- Personal Information: When you register for our app, we may collect certain personal information from you, such as your email address, age, and country of residence. We may also collect information about your use of our app. Our platform possesses the capability to access user data, including messages, audio, and video. However, we strictly abide by a stringent policy of non-disclosure and non-sharing with any external third parties or other users unless explicit written consent has been provided by the respective end user. We prioritize safeguarding user data privacy and maintaining confidentiality as paramount principles within our operations. Please note that we do not collect or store any payment or financial information, as all transactions are processed securely by third-party payment providers.
- Use of Personal Information: We use the personal information we collect to provide and improve our app, and to communicate with you about our services and features. We may also use your information for statistical analysis and research purposes, to better understand our users and how they interact with our app.
- Confidentiality: We take appropriate measures to secure your personal information and prevent unauthorized access or disclosure. We will not share your personal information with any third parties, except for our statistical uses or if required by law.
- Cookies and Tracking: We may use cookies and other tracking technologies to collect information about your use of our app and personalize your experience.
- Third-Party Service Providers: We may use third-party service providers to help us operate our app and process payments. These service providers may have access to your personal information only as necessary to perform their functions.
- Disclosure of Personal Information: We may disclose your personal information if required by law or to protect our legal rights or interests.
- Updates to Policy: We reserve the right to modify or update our privacy policy at any time, and will notify you of any changes via the app or email.
If you have any questions or concerns about our privacy policy or the information we collect, please contact us at support@legacydropapp.com.
Thank you for your understanding and cooperation.
Best regards,
The Legacy Drop Team